Last updated: 10/12/2025

Cambridge Electrical Design Ltd (“we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use and safeguard your personal information when you use our website or contact us regarding our services.

1. Information We Collect

We may collect the following information:
Information you provide directly
• Name
• Email address
• Phone number
• Project address or location
• Project details and descriptions
• Any files or drawings you upload
• Other information submitted through our enquiry forms

Information collected automatically
• IP address
• Browser type
• Device type
• Website usage data (via cookies or analytics tools)

We do not collect sensitive personal information.

2. How We Use Your Information
We use the information we collect to:
• Respond to your enquiries
• Provide electrical design services
• Prepare proposals, quotes or project documentation
• Maintain project records
• Improve our website and services
• Comply with legal obligations

We will never sell your data or share it with third parties for marketing purposes.

3. Legal Basis for Processing (UK GDPR)
We process personal data under one or more of the following legal bases:
• Contract – to provide a service you have requested
• Legitimate interest – such as project communication or site improvement
• Consent – when you submit a form voluntarily

4. How Your Information Is Stored
Your information may be stored securely through:
• Squarespace (website hosting + form submissions)
• Email systems
• Cloud storage providers used for project documentation

All storage systems used follow industry-standard security measures.

5. Data Retention
We keep enquiry and project information only for as long as necessary:
• Enquiries: up to 12 months
• Project records: up to 7 years (for tax and documentation purposes)

You may request deletion of your data at any time, unless we are legally required to keep it.

6. Sharing Your Information
We may share your data only when necessary to deliver our services, for example with:
• Contractors or consultants involved in your project
• IT or cloud service providers
• Legal or regulatory authorities (if required)

We never sell your data or use it for third-party advertising.

7. Your Rights (UK GDPR)
You have the right to:
• Access your personal data
• Request correction or deletion
• Withdraw consent
• Object to certain processing activities
• Request a copy of your data

To exercise these rights, contact us at:
info@cambridgeelectricaldesign.co.uk

8. Cookies
Our website may use cookies or analytics tools to improve functionality and performance.
You can control cookies through your browser settings.

9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:

Cambridge Electrical Design
Email: info@cambridgeelectricaldesign.co.uk